CANCELLATION POLICY
We want your experience with Blingkitybites to be awesome from start to finish. If you ever need to change your mind, here is how cancellations work.
CANCELLATION ELIGIBILITY
You may request a cancellation for eligible orders within our policy guidelines. All cancellation requests are subject to review and approval.
Once an order has shipped, it can no longer be canceled. If your order has already shipped, you may still be eligible for a return under our Return and Refund Policy.
HOW TO REQUEST A CANCELLATION
To request a cancellation, email hello@blingkitybites.com with your order number as soon as possible. If your order is eligible and has not shipped yet, we will cancel it and issue a full refund.
NORMAL IN STOCK ORDERS
If you placed a regular in stock order and want to cancel, email hello@blingkitybites.com with your order number. If your order has not shipped yet and is eligible, we will cancel it and issue a full refund.
Once an order has shipped, it can no longer be canceled.
PRE ORDERS
Pre orders are items you reserve before they are in stock. Full payment is collected at checkout to secure your order.
If you decide to cancel before your pre order ships, email hello@blingkitybites.com with your order number. If your pre order is eligible and has not shipped yet, we will cancel it and issue a full refund.
Once a pre order has shipped, it can no longer be canceled and our Return and Refund Policy will apply.
CANCELLATION REFUNDS
Once we confirm your cancellation, we will process your refund within 15 business days. Refunds are issued to the original payment method used at checkout. Your bank, credit card company, or payment provider may take additional time to post the refund, and we are not responsible for those timelines.
FINAL SALE ITEMS
Some items will be clearly marked as final sale when you purchase them. This includes things like mystery kits, special edition launches, clearance deals, and gift cards. Final sale items are not eligible for cancellation, returns, or exchanges. This will always be noted on the product page.
LETS MAKE IT RIGHT TOGETHER
We are a small, independent brand and we truly want you to love your Blingkitybites experience from the moment your box arrives. If you ever change your mind or run into an issue with your order, please reach out to us first at hello@blingkitybites.com. Most things can be solved quickly, and we will always do our best to find a resolution that leaves you happy.
We kindly ask that you give us the chance to help before leaving negative reviews, filing disputes, or escalating through your payment provider. Working directly with us helps us solve the problem faster and ensures you get the best possible outcome.